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- https://en-gb.support.procore.com/faq/why-am-i-getting-the-error-missing-authentication-cookie-when-viewing-certification-lessonsYou are trying to view a Procore Certification lesson and you instead see the error "Missing authentication cookie". To learn how to add domains to your privacy settings on other browsers, see Skillja...You are trying to view a Procore Certification lesson and you instead see the error "Missing authentication cookie". To learn how to add domains to your privacy settings on other browsers, see Skilljar's article Troubleshooting Browser Issues with Cookies. If you use a Safari browser on an iOS mobile device, you'll need to turn off the setting 'Prevent Cross-Site Tracking'. To learn how, click here.
- https://en-gb.support.procore.com/faq/can-i-integrate-my-lms-with-procore-certificationFor clients that leverage an internal learning management system (LMS) for training/onboarding purposes, some of them inquire about how they can incorporate Procore's Certification courses into their ...For clients that leverage an internal learning management system (LMS) for training/onboarding purposes, some of them inquire about how they can incorporate Procore's Certification courses into their own LMS so that end users have a more seamless experience. Additionally, to maintain the integrity of our Procore Certification programme, certificates will only be issued through our own LMS, where we maintain a complete system of record. (i.e.
- https://en-gb.support.procore.com/faq/what-is-the-default-behavior-for-playing-certificiation-videos-on-certain-browsersBackground Depending on which browser you are completing certification on, you will have a different experience when viewing videos. Chrome Browser Safari Browser Firefox Browser Edge Browser Answer F...Background Depending on which browser you are completing certification on, you will have a different experience when viewing videos. Chrome Browser Safari Browser Firefox Browser Edge Browser Answer For Chrome and Safari browsers: Your sound will be muted by default. In order to have sound play on the video, click the Click for sound button. For Firefox and Edge browsers Your sound will be unmuted by default. To mute your sound, click the Sound button in the bottom toolbar of the video.
- https://en-gb.support.procore.com/faq/why-cant-i-see-one-of-my-users-in-my-certification-analyticsWhy can't I see one of my users in my Certification Analytics?
- https://en-gb.support.procore.com/faq/can-i-watch-procore-certification-and-continuing-education-courses-from-my-mobile-deviceAnswer Yes. You can complete certification and continuing education courses on any device that has a web browser app, speakers and is connected to the internet. However, Procore recommends that you wa...Answer Yes. You can complete certification and continuing education courses on any device that has a web browser app, speakers and is connected to the internet. However, Procore recommends that you watch it from your computer, as the experience is best suited for a desktop or laptop. See Also Procore Certification
- https://en-gb.support.procore.com/faq/why-am-i-unable-to-log-in-to-the-procore-certification-siteWhen you try to log in to Procore's Certification site (http://learn.procore.com), you become stuck in a login loop where you ultimately become logged in to Procore's web application (https://app.proc...When you try to log in to Procore's Certification site (http://learn.procore.com), you become stuck in a login loop where you ultimately become logged in to Procore's web application (https://app.procore.com) instead of being logged in and redirected to a course on Procore's Certification site. If you believe you have accessed Procore with this email, click Forgot Password and Procore will send you an email message with instructions on how to reset your password.
- https://en-gb.support.procore.com/faq/why-am-i-having-problems-playing-training-videosYou are trying to watch a Procore Certification video and your video is blurry or you cannot access or play the training video. To change the resolution simply click on the HD button on the bottom rig...You are trying to watch a Procore Certification video and your video is blurry or you cannot access or play the training video. To change the resolution simply click on the HD button on the bottom right-hand side of the video and select a higher resolution. You can download each training video to watch on your computer's media player by hovering over the video and clicking the "download" icon.
- https://en-gb.support.procore.com/faq/how-do-i-change-my-name-or-email-address-in-procore-certificationYou want to change the name that displays on your Procore Certification certificate or the email address associated with your Procore Certification. Change your Name in Procore Certification - Use thi...You want to change the name that displays on your Procore Certification certificate or the email address associated with your Procore Certification. Change your Name in Procore Certification - Use this link to change your display name on your Procore Certified certificate. Change Your Email in Procore Certification - Use this link to create a Skilljar user account and change the email address associated with your Procore Certification in Skilljar.
- https://en-gb.support.procore.com/certification/tutorials/change-your-email-address-in-procore-certificationHow to change your email in Skilljar so that it matches the email you log into Procore with.
- https://en-gb.support.procore.com/faq/why-were-the-deep-dive-training-courses-deprecatedEffective June 22, 2018, all "Deep-Dive" training courses will be deprecated and no longer accessible on our learning portal. As a replacement for these courses, we recommend using our Procore Certifi...Effective June 22, 2018, all "Deep-Dive" training courses will be deprecated and no longer accessible on our learning portal. As a replacement for these courses, we recommend using our Procore Certification courses.
- https://en-gb.support.procore.com/faq/why-is-my-certification-analytics-page-blankWhy is my Certification Analytics page blank?