Common Questions about Apps and the Procore App Marketplace

Here are answers to some common questions we receive regarding applications, integrations and the Procore marketplace.

What is an app? An app (or integration) is a software program or service built by Procore, a Procore client or a third-party that integrates with the Procore API to extend the platform's core functionality.
Marketplace applications vs. custom integrations:
- Marketplace applications: Procore and Procore Technology partners build marketplace applications. You can find applications listed on marketplace.procore.com and must be a Procore administrator to install them.
- Custom integrations: Procore clients build custom integrations for their internal systems. These integrations run exclusively within the client's account.
Is there a limit to how many applications I can use? No. A company admin can install and configure an unlimited number of applications in a company's Procore account.

Can I suggest a new app? Yes. Go to marketplace.procore.com and click Post an idea in the top-right corner or directly visit feedback.procore.com. Access to the Procore Feedback Forum is restricted to active customers and you must sign in. To learn how to use this forum, see this guide: Procore Feedback Forum
How do I build an app?
- To build and list a public application, click Build an application in the top-right corner of the Procore marketplace. This opens the Technology partner overview page on the Procore developers site at developers.procore.com.
- To build a custom integration, go to developers.procore.com and click Sign up to get access to the Procore API.
Is developer support available? Yes. Procore's API support team assists partners with custom integrations. For details, visit developer support at developers.procore.com/support.

Who support my applications?
- Applications labelled Built by Procore are supported by Procore Technologies, Inc. See the full list on marketplace.procore.com/listings/built-by.
- Application built by Procore Technology partners are supported by the partner who built it. See the specific application's marketplace listing for specific details and contact information.
Are Procore marketplace applications secure? All listed applications must pass a strict set of technical requirements to help your team ensure security.
Are Procore marketplace applications free? Cost varies by application. Each publisher manages its own pricing and terms. Check the individual application's marketplace listing for specific details and contact information.

What does 'Beta' mean on a marketplace application listing? It means the application's publisher is running a limited trial for that integration. To learn how to request access from publisher, click Contact on the individual application's marketplace listing.
What happens when I uninstall an embedded marketplace application? Uninstalling a marketplace application immediately removes it as an option for any Procore projects and stops API calls. Clients do not need to manually delete any Project level configurations.

Need more help? Contact support@procore.com.