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Common Questions about Apps and the Procore App Marketplace

Here are answers to some common questions we receive regarding Apps, integrations and the Procore App Marketplace.

 


 

What is an App?

An App, or integration, is a software program or service built by Procore or by a third party, that integrates with Procore’s API to extend the functionality of Procore's core product.

I don't see a specific integration available on the App Marketplace, can I suggest an integration?

Yes. Use the “Submit an Idea” form found in the top-right corner of the Procore App Marketplace web page.

What if I want to build an App to list on the App Marketplace?

You can (provided you have the background and know-how). Become a Procore technology partner by visiting the Procore Partners page.

What if my company wants to build an App for their own use?

You can do that too. Visit the Procore Developer Portal to sign up and learn more about accessing our API.

What type of developer support do I get if I want to build my own integration?

Procore has an API Support team dedicated to providing world-class support while utilizing Procore’s API to build your integration.

What does an integration with the label 'Built by Procore' mean?

“Built by Procore” simply means that the integration was built by Procore’s development team and is also fully supported by Procore’s support team. For further support please contact support@procore.com

What does an integration with the label 'Beta' mean?

This publisher has chosen to run a beta trial for this integration. If you are interested in participating in this beta trial, click 'Contact Us' on the App page, complete the form and submit. This beta trial may have limited availability and the publisher controls who is allowed to join the test group.

What support do you offer for integrations that are not built by Procore?

While Procore cannot support these integrations, the publisher will. The Support section of the App's listing on the App Marketplace page shows contact information for their support team.

Is there a limit to the number of Apps I can use?

No. There is no limit to the number of Apps you can install and configure in your Procore account.

Are the integrations listed on the Procore Marketplace safe to use?

Absolutely! Apps listed on our App Marketplace need to pass a strict list of technical requirements before being listed on the App Marketplace.

Is there a cost associated with an App not built by Procore?

Possibly. Each App is unique and the costs associated are managed by the App publisher.

Have additional questions?

Please reach out to support@procore.com.