Announcement:
Beginning on 20 November 2025, you’ll see changes to Procore’s Support Site. You’ll be able to find answers faster, and release notes are now in one location with filtering. Changes will be continuously rolled out, and we will continue to improve the site throughout the next year.
Scheduled maintenance on internal systems used for customer support interactions will take place on Friday, 13 November 2026 at 4:00pm PST until Sunday, 15 November 2026 at 2:00pm PST (Saturday, 14 November 2026 at 00:00 UTC until Sunday, 15 November 2026 at 22:00 UTC).
Customer support will be unavailable during this window, with normal operations resuming immediately following the completion of the work. Responses to requests submitted during the downtime will experience delays, and this status page will be updated once the maintenance has concluded.
