Procore anticipates that potential disasters could take the form of one or more types of events:
- Hardware failure (e.g. server or disk failure)
- Software failure (e.g. database or application failure)
- Natural or man-made disaster (e.g. earthquake, tornado, etc.)
The Procore platform can service customer requests via a browser, mobile device or API endpoint. Availability (uptime) refers to the entire platform, not tool-specific incidents. Procore's monthly availability service level agreement (SLA) target percentage is 99.9%. This does not account for third-party dependencies that are required for our system availability.
See https://status.procore.com to track overall system status by service and subscribe to updates.