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Procore (en-GB)

Why are my specification uploads failing?

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Answer

Specification uploads can fail if the file is encrypted, password protected or corrupt or if it's an outdated or unsupported PDF version. Issues can also occur if the font used in the PDF is not embedded. 

Below are two possible solutions:

Option 1: Resave the PDF file

  1. Open the file in a PDF program such as Adobe Acrobat.
  2. Save the file as a PDF again.
  3. Upload the file to Procore.
     

Option 2: Open in Microsoft® Word and resave the file

  1. Open the file in Microsoft Word.
  2. Save the file as a PDF again. 
  3. Upload the file to Procore.
     

If your specification upload continues to fail, please contact support@procore.com.