Return a Workflow to a Previous Step

Objective

To return an in-progress workflow to any previously completed step.

Things to Consider

• Required User Permissions:
  • 'Admin' level permissions on the Company Directory tool. 
    OR
  • Users with the 'Can be Workflow Manager' granular permission on their permissions template.

Prerequisites

• An item (i.e. main contract, commitment, payment application) must exist and have a custom workflow associated that has progressed beyond the first step and is NOT in a 'Finish' or 'Termination' step.
  Note: You can return to any workflow step that has previously been completed.

Steps

1. Navigate to the tool and item containing the workflow.
2. Click Show Workflow.
3. Click the vertical ellipsis at the top of the workflow side panel.
   
4. Click View Workflow Template.
   
5. Click the Return To menu at the top of the page and select a step to return to.
   Note: You can return to any workflow step that has previously been completed.
   
6. Click Submit.

See Also

• Respond to a Custom Workflow