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Reactivate User Accounts in the Project Directory

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Objective

To reactivate a user in the Project level Directory tool.

Background

Users can be deactivated in the Company level Directory. If that user was assigned to your project, you can see them as an inactive user for your project and reactivate them. After a user is reactivated, they are reactivated in the Company level Directory and any Project level Directory where they were added to before being inactivated. The user's previous permissions are also restored.

Things to Consider

  • Required User Permissions
  • If the company that the user is affiliated with is also deactivated, you must first reactivate the company.
  • After a user is reactivated, they are reactivated in the Company level Directory and any Project level Directory where they were added to before being inactivated. The user's previous permissions are also restored

Steps

Reactivate a Single User

  1. Navigate to the Project level Directory tool.
  2. Click the Inactive Users tab.
  3. Locate the user you want to reactivate.
  4. In the user's row, click Reactivate at the end of their row.
 In Beta

An updated version of the Project Directory is currently in beta and can be enabled with Procore Explore.

  1. Navigate to the Project level Directory tool.
  2. Click the Users tab.
  3. Click More Filters.
  4. For 'User Status' select Inactive.
  5. Locate the user you want to reactivate.
  6. In the user's row, click the vertical ellipsis icon-ellipsis-vertical.png and select Reactivate.

Bulk Reactivate Users

  1. Navigate to the Project level Directory tool.
  2. Click the Inactive Users tab.
  3. Mark the checkbox next to each user you want to reactivate.
  4. Click Bulk Actions and select Reactivate.
  5. Review the list of users.
  6. Optional: Click the X next to a user's name to remove them from the list.
  7. Click Reactivate.
 In Beta

An updated version of the Project Directory is currently in beta and can be enabled with Procore Explore.

  1. Navigate to the Project level Directory tool.
  2. Click the Users tab.
  3. Click More Filters.
  4. For 'User Status' select Inactive.
  5. Mark the tickboxes for the users you want to reactivate.
  6. Click Reactivate.
  7. Click Reactivate to confirm.

See Also