Reactivate a Single User Account in the Project Directory

Objective

To reactivate a user that was previously inactivated from the Company Directory so that they can once again log in to a company's account and access project-specific information.

Things to Consider

• Required User Permission:
  • To perform the steps below, 'Admin' level permissions on the Project level Directory tool.
    OR
  • If you have 'Admin' level permissions on the Company level Directory tool, you can achieve the same result by following these steps: Reactivate a User in the Company Directory

    Important! It does NOT matter whether the user account reactivation task is completed by a Procore Administrator on the Company Directory or by a user with 'Admin' level permission on the Project Directory. The reactivation steps at both levels have the same result--the user account is reactivated in the Company Directory and project access permission is reinstated in all Project Directories to which the user had previously been granted access. 

• Prerequisites:
  • The user you want to reactivate must be on the 'Inactive Users' list. See Deactivate a User in the Company Directory.
  • If the company that the user is affiliated with is also deactivated, you must first reactivate the company. See Reactivate a Company in the Company Directory.

Demo

Steps

1. Navigate to the Project level Directory tool.
2. Click Inactive Users.
3. Locate the user you want to reactivate and click Reactivate at the end of their row.
   The reactivated user can be found in the Project level Directory, the Company level Directory and any other Project level Directory that they were added to before being inactivated. The user's previous permissions are also restored.

See Also

• Perform Bulk Actions in the Company Directory
• Reactivate a User in the Company Directory
• Deactivate a User in the Company Directory
• Remove a User from a Project