Reactivate a Single User Account in the Project Directory
Objective
To reactivate a user that was previously inactivated from the Company Directory so that they can once again log in to a company's account and access project-specific information.
Things to Consider
- Required User Permission:
- To perform the steps below, 'Admin' level permissions on the Project level Directory tool.
OR - If you have 'Admin' level permissions on the Company level Directory tool, you can achieve the same result by following these steps: Reactivate a User in the Company Directory
- To perform the steps below, 'Admin' level permissions on the Project level Directory tool.
- Prerequisites:
- The user you want to reactivate must be on the 'Inactive Users' list. See Deactivate a User in the Company Directory.
- If the company that the user is affiliated with is also deactivated, you must first reactivate the company. See Reactivate a Company in the Company Directory.
Demo
Steps
- Navigate to the Project level Directory tool.
- Click Inactive Users.
- Locate the user you want to reactivate and click Reactivate at the end of their row.
The reactivated user can be found in the Project level Directory, the Company level Directory and any other Project level Directory that they were added to before being inactivated. The user's previous permissions are also restored.