Professional Services Offerings

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Procore's Customer Success team is dedicated to the success of each client. We understand that each client has unique business needs, timelines and challenges. As such, the following professional services may be purchased as optional, add-on service products to ensure that you are receiving the maximum benefit of the Procore platform and all of its features.

Implementation and Service Packages

Service Name	Details	Duration	Cost
QuickStart 4	Implementation package for new clients or roll-out of Procore to a new division. Includes 4 months of Implementation Manager (IM) services with weekly implementation calls, up to 15 additional Consulting Hours, access to Strategic Product Consultants and strategic planning. All QuickStart 4 Services must be used within the 4-month implementation period.	4 Months	£11,750
QuickStart 2	Implementation package for new clients or roll-out of Procore to a new division. Includes 2 months of Implementation Manager (IM) services with weekly implementation calls, up to 5 additional Consulting Hours, access to Strategic Product Consultants and strategic planning. All QuickStart 2 Services must be used within the 2-month implementation period.	2 Months	£6,250
QuickStart Virtual	An all-virtual implementation package for new clients or roll-out of Procore to a new division. Includes 10 weeks of Implementation Manager (IM) services with weekly implementation calls, up to 10 additional Consulting Hours, access to Strategic Product Consultants and strategic planning.	10 Weeks	£3,900
Premier Support Package	Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support.	Recurring Annual Fee	Varies
Custom Professional Services (Statement of Work)	Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.	Varies	Varies
Custom Integration Development & Support	Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.	Varies, Includes Recurring Annual Fee	Varies

Add-on Services

Service Name	Details	Duration	Cost
Implementation Manager Services	30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics and ad hoc Q&A.	30 Days	£2,250/30 Days
Implementation Extension	30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls.	30 Days	£1,250/30 Days
Just in Time Training (JITT)	Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. Refer to this page for examples of how these services can be used.	12 Months	£1,500/8 Hours
Procore Consulting Services	Virtual consulting services with Procore resources such as Implementation Managers, Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting. Purchased in 5-hour blocks. Refer to this page for examples of how these services can be used.	12 Months	£750/5 Hours
Procore Custom Solutions	Development time for building custom forms, workflows and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. (Note: Custom reports are handled via Consulting Services)	12 Months	£750/5 Hours
Integration Consulting Services	Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant.	12 Months	Statement of Work required

Last updated December 15, 2022.