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Procore (en-GB)

Create an Observation (Android)

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To create an observation and assign it to a responsible party with your Android mobile device.

Things to Consider

  • Required User Permissions:
    • 'Standard' level permissions or higher on the project's Observations tool.
      Notes: 'Standard' level users can only assign observations to 'Admin' level users unless the 'Can Assign Standard Users to Observations' granular permission is enabled on their permission templates.
      • If you have 'Standard' level permissions, an email digest for only the observations you created will be sent.
      • If you have 'Admin' level permissions, an email digest for ALL observations will be sent.
    • When sending out notifications for observations, keep the following permissions in mind:
  • Additional Information:
  • This action can be performed in offline mode (i.e. when an active network connection is not available on your mobile device). Tasks performed in offline mode will be synced with Procore once a network connection has been reestablished. 


  1. Navigate to the Observations tool on an Android mobile device.
  2. Tap the plus icon-plus-quick-create-mobile2.png icon.
  3. Select a template from the list of observation templates.
     Tap Create Observation without a Template.
  4. Tap into the following fields to add the appropriate information.
    • Title: Enter a title for the observation to announce the general topic.
    • Type: Tap to select a type that best categorises the observation. The type will help you filter and report based on the type of observation; it will not affect which fields will appear when creating an observation. See What are the default Observation types used for? 
      Note: Users with the appropriate permissions can customise the selections that appear in this list using the Procore web application. See Add Company Level Observation Types and Add Project Level Observation Types.
    • Status: Set the status of the observation.
      • Initiated: When you create the observation, it will be set to 'Initiated'. This means that the observation has been established in Procore and is awaiting the assignee to respond.
      • Ready for Review: Once the assignee has acted upon the observation (whether by fixing the deficiency, by addressing the safety issue, etc.), they will respond to the observation by changing the status to 'Ready for Review'. This notifies the creator via email that the observation is ready for the creator to review.
      • Not Accepted: Once the creator has reviewed the work, they might mark it as 'Not Accepted'. This means that the creator has deemed the work as not resolved. The observation is placed back into the assignee's court. 
      • Closed: Once the creator has reviewed the work, they might mark it as 'Closed'. This means that the creator has deemed the work as resolved and approved and has closed out the item.
    • Assignee: Select the user who will complete the work required from the observation. 
      Note: This user must have 'Standard' or 'Admin' permissions on the Observations tool to respond or be set as an assignee.
    • Distribution: Select the user(s) you want to notify.
    • Trade: Select the relevant trade for this observation. It signifies which trade is involved in resolving the observation. Trades are set at the company level admin tab under trade configuration on a computer. See Add or Delete Trades.
    • Location: Select the location the observation is found in. See How do I add a multi-tiered location to an item?
      • You can also scan a location's QR code to enter a location. Tap the QR button in the top right. Point the camera of your device to the QR code to scan it. Procore will scan it automatically and add the location to the inspection. 
    • Priority: Select whether the observation is a low, medium, high or urgent priority. 
    • Due Date: Select a date from the calendar for the observation to be due.
      Note: The 'Due Date' field is automatically populated based on the default number of days specified on the Observations tool's Configure Settings page. See Configure Advanced Settings: Observations. The due date also respects which days are set as 'working days' for the project. See Set Project Working Days.
    • Private: Tap the toggle to ON to mark the observation as 'Private'.
    • Hazard: Select a hazard associated with the observation. 
    • Contributing Condition: Select a contributing condition associated with the observation. 
    • Contributing Behaviour: Select a contributing behaviour associated with the observation. 
    • Description: Add a description of the observation.
    • Camera / Attachments: Tap to select one of the following:
      • Camera:
        1. Tap Camera to take a photo to add to the observation.
        2. Position your device's camera and tap the shutter release button to capture the photo.
        3. Use the markup toolbar to add shapes or text to the photo.
        4. Tap Save to add the photo to the observation.
        5. Tap Done when you are finished adding photos.
      • Attachments: 
        1. Tap Attachments to select files from your device or Procore.
        2. Tap one of the following options:
          • Files from Device
          • Photos from Device
          • Photos from Procore
        3. Tap the file or photo you want to attach.
        4. Tap Done.
  5. Tap Save & Finish to save the observation and return to the Observations list.
    Tap Save & New to save the observation and create another one.
    Note: Notifications are not automatically sent to the assignee and distribution list members.
  6. When you are ready to send out notifications, tap the Send icon-send-android.png icon in the Observations list. 
    Note: This will send a notification to members on the observation's distribution list and creators of all of the observations that have yet to be sent. The 'Date Notified' in this message will be set to the date the notification was sent.
    • When sending out notifications of observations, keep the following permissions in mind:
      • If you have 'Admin' level permissions, an email digest for ALL observations will be sent.
      • If you have 'Standard' level permissions, an email digest for only the observations you created will be sent.