Skip to main content
Procore

Respond to a 'Welcome to Procore' Email

Objective

To respond to an invitation to join Procore. 

Background

If your employer or a company you do business with invites you to join their Procore organization as a user, you will receive an automated email message from the @procoretech.com domain with the 'Welcome to Procore' subject line. To respond to the email and join the Procore organization, follow the Steps below to log in to the Procore web application for the first time. 

Things to Consider

  • Required User Permission
  • Additional Information:
    • After sending an invite, the system sends the person an automated "Welcome to Procore" email from the @procoretech.com domain. 
      • If you are a new Procore user, you will be prompted to create a password. See the Steps below. 
      • If you are an existing Procore user, you will NOT be prompted to create or reset your password
    • For security reasons, the Get Started link in the "Welcome to Procore" email and any follow-up invitations set to expire three (3) days after the email is sent or after a user clicks the link once.
    • If the recipient does NOT respond to an invite, the system sends follow-up invitations using this programme:
      • One (1) at three (3) days
      • One (1) at seven (7) days
      • One (1) at fourteen (14) days
        Note: After fourteen (14) days, no further reminders are sent. You can re-invite people who don't respond to your invites. See Invite or Re-invite a User to Procore.

Examples

Welcome Email for a Company's Procore Account

The example below shows you what an invite to a company's Procore account looks like. 

welcome-to-company.png

Welcome Email for a Company's Procore Project

The example below shows you what an invite looks like for a Procore project looks like.

welcome-to-project.png

Steps

  1. Open the welcome email. 
  2. If you are brand new to Procore, click Get Started.
    Note: If you have used Procore for a project in the past and already have a password, click Login. Then continue with How to Log in to Procore Web (app.procore.com).
  3. Enter a password in the Password field. 
    The password must meet the following requirements:
    • Must be at least 8 characters
    • Must contain at least one upper case character
    • Must contain at least one lower case character
    • Must contain at least one numeric character
    • Must contain at least one of the following special characters (! @ # £ % ^ & * ( ) - _ = + ` ~ ' " , < . > / ? [ { ] } \ | ; :)
    • Must be different than your last four (4) passwords
  4. As your password begins meeting the password requirements, the circles next to the requirements are marked.
    Note: In the image below, the password still needs a special character.

    create-a-password-requirements.png
  5. Enter the same password again in the Confirm field. 
  6. If you want to subscribe to Procore's Construction Newsletter and receive information about product updates, mark the checkbox. 
  7. Click Set Password
    The system will log you into Procore using your email address and new password.

See Also