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Objective
To close a snag list item from your Android mobile device once all the work for that item has been completed to the assignor's satisfaction.
Background
Closing a snag list item is different from marking it as "Resolved" because it signifies that the Snag Item Manager reviewed and verified that the issue was resolved. While Assignees on a snag list item can mark an item as "Ready for Review," only the Final Approver or an 'Admin' level user can close a snag list item.
Things to Consider
- Required User Permissions:
- 'Standard' or 'Admin' level permissions on the project's Snag List tool.
- A 'Standard' level Creator can only close snag list items that they have created when the item's status is in 'Draft,' and 'In Dispute.'
- A 'Standard' level Final Approver can only close snag list items when the item's status is marked as 'Ready to Close.'
Note: If a user with 'Standard' level permissions is designated as a Snag Item Manager, that user can perform any action that a regular Snag Item Manager can. They do not have to be the creator of the snag list item. See Configure the Default Snag Item Manager Role and Grant a Standard User Permissions to Act as a Snag List Manager.
- Additional Information:
- A snag list item's Final Approver has the authority to close the item. You can assign a default Final Approver to your Snag List Templates as well as in your Snag List Configuration Settings. See Edit a Project Level Snag List Template and Configure Advanced Settings: Snag List.
- If a default Final Approver has not been set, Procore will automatically list the item's Creator as the Final Approver.
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This asset or item can be viewed or edited in offline mode provided that it was previously viewed and cached on your mobile device.
Steps
- Navigate to the Snag List tool using the Procore app on an Android mobile device.
- Tap the item you want to close.
- Tap Close Item.
Note: The item's status will be automatically updated to 'Closed.'
