Skip to main content
Procore

Configure Advanced Settings: Snag List

Objective

To configure advanced settings for the Snag List tool.

Background

If you're a Project Administrator, you may find it useful to customise a project's snag list options by using the Snag List's advanced configuration settings. 

Things to Consider

  • Required User Permissions:
    • 'Admin' level permissions on the project's Snag List tool.
  • Additional Information:
    • Any changes to the Snag List tools settings are project-wide. This means that any changes will affect how the Snag List tool is used by other users in your project.

Video

 

Video content may not accurately reflect the current state of the system and/or it may be out of date.

 

Configure the Snag List Settings

  1. Navigate to the project's Snag List tool.
  2. Click the Configure Settings icons-settings-gear.png icon.
    This reveals the tool's Settings page.
  3. From here, you can configure the following settings:
  • Standard Permission Punch Item Manager: Grant permissions to specific 'Standard' level users to act as a Punch Item Manager. See Grant a Standard User Permissions to Act as a Punch List Manager.
  • Default Punch Item Manager: Select the user you want to designate as the project's default Punch List Manager. See Configure the Default Punch Item Manager Role.
    Note: Only 'Admin' level users on the Punch List tool can be selected as Punch Manager. However, 'Standard' level users can also be selected if they have specifically been granted permission to act as a Punch Manager. See Grant a Standard User Permissions to Act as a Punch Item Manager.
  • Default Final Approver: Select the user you want to designate as the project's default Final Approver for punch list items. See Configure the Default Final Approver Role.
  • Note: Only 'Standard' and 'Admin' level users can be selected from this drop-down menu. 
  • Note: When creating a new snag list item, Procore prioritises the default Snag Item Managers and the Final Approver in the following order:
    • When creating an item from a template, the Snag Item Manager and the Final Approver defined in a Snag List template will take precedence.
    • If no Snag Item Manager and Final Approver are selected in a Snag List template, then Procore will default to the Snag Item Manager and Final Approver defined in the Snag List tool’s Configure Settings. 
    • If no Snag Item Manager and Final Approver are selected in the Snag List tool’s Configure Settings and the item was created by an 'Admin' level user on the project's Snag List, then Procore will default to the item's creator.
    • If no Snag Item Manager is selected in the Snag List tool’s Configure Settings and the item was created by a 'Standard' level user on the project's Snag List tool, then the item's creator must manually select a Snag Item Manager from the dropdown list.
  • Default Distribution: Select people from your directory to be included in your default distribution for all snag list items.
  • Snag List Items Private By Default: Check this box to make snag list items private by default. Items marked as 'Private' are only visible to the item's creator, assignee(s), snag item manager, final approver, members of the distribution list and all users with 'Admin' level permissions on the Snag List tool. This box is unselected by default.
  • Snag Item Response Will Be Due: Enter a number to signify how many days after the item's creation it will be due. The date will automatically populate in the "Due Date" field when creating a snag list item, but you will be able to change the date.
    Note: The due date respects which days are set as 'working days' for the project. See Set Project Working Days.

Configure the Default Snag Item Manager Role 

When you create a new punch list item in Procore, the system will automatically select the designated 'Default Punch Manager' on all new items. The item's Creator (or another user with the appropriate permissions) will have the option to edit the item's assigned Punch Manager. See Create a Punch List Item and Edit a Punch List Item.

Select a default Snag Item Manager for your project.
Note: If no Snag Item Manager is selected, Procore will automatically list the item's Creator as the Snag Manager if the Creator is an 'Admin' level user or a 'Standard' level who has been granted the appropriate permissions to act as Snag Item Manager.

  1. Select the user you want to designate as the Snag List Item Manager from the 'Default snag Item Manager' drop-down menu.
  2. Click Update.
    This action automatically sets the default snag Item Manager for all new created snag list items.

Grant a 'Standard' User Permission to act as a Snag Item Manager 

Users with 'Standard' level permission on the Snag List tool can also act as a Snag Item Manager if they have been granted permission.

  1. Select the 'Standard' level user from the 'Standard permission users who can act as a Snag Item Manager' drop-down menu.
  2. Click Update to save your changes.
    Note: This action adds the 'Standard' level user's name to the 'snag Manager' drop-down menu when a snag list item is being created.

Configure the Default Final Approver Role

When you create a new punch list item in Procore, the system will automatically select the designated 'Default Final Approver' on all new items. The item's Creator--or another user with the appropriate permissions--will have the option to edit the individual item's default Final Approver. See Create a Punch List Item and Edit a Punch List Item.

Select a default Final Approver for your project's punch list items.
Note: If no Final Approver is selected, Procore will automatically list the item's Creator as the Final Approver.

  1. Select the user you want to designate as the Final Approver from the Default Final Approver pick list:
  2. Click Update to save your changes.

Configure Emails

  1. Mark the 'Enable overdue emails for assignees' checkbox to send email reminders to assignees for their overdue snag list items.

  2. To edit the default email configuration, choose from the following options:

    • To exclude a role from receiving an email associated with a specific action, click into the corresponding checkbox to clear the selection.

    • To include a role in receiving an email associated with a specific action, click into the corresponding checkbox to mark the selection.
      Note: Dimmed checkboxes indicate that associated roles that cannot receive this notification. Actions marked with a warning icon (2019-02-26_11-10-38.png) indicate that associated notifications cannot be turned off.

punch-emails.png

Create Snag Item Types

Add custom types to help categorise your project's snag list items.

  1. Enter a name in the Type text box under snag Types.
  2. Click +Add.
    This action adds the type as a selectable option when you create a new snag list item. These types cannot be created on demand; as a best practice, Procore recommends adding all snag list item types to your project before you create a new item.

Snag List Templates

Procore and/or your Company Administrator has populated your project with default snag list templates. To view and/or manage these templates follow the steps below: 

  1. Navigate to the project's Snag List tool.
  2. Click Configure Settings icons-settings-gear.png icon.
    This reveals the tool's Settings page.
  3. Click the Snag List Templates subtab:
    This reveals the Snag List templates added to your project.
    Note: Company level templates are marked with a key icon.
  4. From here, you can configure the following options:
    • Template Name: Enter a Name for your template.
    • Default Trade: Select a Default Trade that will be associated with your template.
    • Default Snag Item Manager: Select a Default Snag Item Manager who will be associated with your template.
    • Default Assignee: Select a Default Assignee who will be associated with your template.
    • Default Final Approver: Select a Default Final Approver who will be associated with your template.
    • Active: Mark the checkbox to set your template to active; team members can only select active templates.
  5. To create a new template category:
    1. Click the Create Category button in the right panel.
    2. Enter a name for the category in the Name field.
    3. Click the Create button. The new category is added to the end of the list.

 For more information on Punch List Templates, see the related articles in the See Also section below:

Permissions Table 

  1. Click Permissions Table in the right sidebar.
  2. Set each user's permission for the Snag List tool according to your preferences.  
    • green-check.png Access
    • red-x.png No Access
  3. For a list of what users can do at each permission level in Punch List, see Punch List Permission Matrix
  4. In the example screenshot below, the user has 'Standard' level permissions.

    user-permissions2015-05-27_14-56-46.png