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View Emails


To view email messages in the project's Emails tool. 

Things to Consider

  • Required User Permissions:
    • To view public emails, 'Read Only' or higher permissions on the Emails tool. 
    • To view a private email on which you are designated a recipient, 'Read Only' or 'Standard' on the Emails tool.
    • To view a private email that you created, 'Standard' on the Emails tool.
    • To view all emails, 'Admin' on the project's Emails tool.


  1. Navigate to the project's Emails tool. 
  2. There are five different tabs that emails are categorised into: Inbox, Archive, All, Spam and Recycle Bin.
    Click one of the tabs to view a category of emails.
    • Inbox: View a list of incoming and outgoing messages.
    • Archive: View any emails that have been archived.
    • All: View all emails (i.e. incoming, outgoing, archived and emails in the Recycle Bin).
    • Spam: View any emails that have been marked as spam. See Mark an Email as Spam.
    • Recycle Bin: View any emails that were sent to the Recycle Bin using the 'Delete' button. This does not include emails that were permanently deleted using the 'Delete Forever' button. 
      • All public and private emails associated with the project will be listed in the left pane.
      • Private emails are identified by a lock icon-private-lock-email.png icon. 

See Also