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Procore (en-GB)

When does Procore send email notifications to payment application contacts?

Answer

An Payment application Contact is a person who ensures that a payment application is submitted to an upstream contractor for payment. In Procore, a payment application contact is always an employee of the designated 'Contract Company' on a purchase order or subcontract. The contract company is the party responsible for performing work and/or supplying materials for a project. For customers in the United States using Procore's Progress Billings tool, this term is synonymous with progress billing contact.

When does Procore send email notifications to payment application contacts? A payment application contact receives an email notification from Procore when:

  • A payment application's status is updated to Revise & Resubmit.
  • The Subcontractor Bill of Quantities status on a downstream payment application is updated to Revise & Resubmit.
  • A user with 'Admin' level permissions on the project's Commitments tool does the following:
    • Clicks the Create & Email or Save & Email button on the General tab of a purchase order or subcontract. 
    • Sends an 'Invite to Bill' to the payment application contact. 
      Note: Procore does NOT send email notifications to payment application contacts when:
      • A payment application administrator creates or updates a Subcontractor Bill of Quantities on a downstream payment application on behalf of a payment application contact.
      • A payment application administrator changes the status of a Subcontractor Bill of Quantities on a downstream payment application Approved, Draft or Under Review.

When does Procore send email notifications to members of a payment application's distribution list? Members added to a payment application's distribution list receive an email notification on a downstream payment application when:

  • A payment application contact submits a Subcontractor Bill of Quantities.
  • A payment application contact edits and re-submits a Subcontractor Bill of Quantities. 
  • A payment application administrator changes the status of the Subcontractor Bill of Quantities from any status to 'Under Review.'